Operational Leadership and client relations

For creative agencies, digital agencies and marketing departments.

Whether you are navigating rapid growth, new client onboarding, sensitive, at-risk client relationships or general structural transitions and resource shortages: I step directly into your organization to lead and manage accounts, stabilize processes, foster client relationships, and help create a steady internal environment for your teams to do their best work.

Scope — Interim management, account direction, client relations, new client transitions, account turnaround, team and process development.

Engagement — Freelance project-based or fixed-term interim placement.

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What clients say

  • Janine Konietze — Team Lead Social Media & Influencer Marketing at HUGO BOSS

    “Tuelay gets my highest recommendation as Strategy Consultant and Executive Coach. Her unique ability to recognize, understand and explain complex business relationships has revolutionized my thinking, and most importantly, my actions. I am confident that her exceptional skills and professional experience as well as her personal qualities make her a powerful asset at any organization.”

  • Julie von Sperling — Head of Guest Relations at Hotel Sanders Copenhagen

    “Tuelay has coached me to better understand and define my professional “tracks” while looking inside myself to address key areas within that tends to hold me back in achieving my goals and unfolding my dreams. In her very honest, trustworthy and professional sessions I realized the importance of taking action, and that even the small actions count when forming the path of achieving my dreams. I’ll keep Tuelay by my side along my future paths and I highly recommend her.”

  • Anke Biskupek — Account Executive at Salesforce, Ireland

    “Tuelay is trusting, competent and sympathetic. She has a structured approach, is very solution-oriented, offers great approaches, challenges and encourages. I also want to emphasise her flexibility because after the first coaching my focus and my original goal changed due to external influences. She really helped me to get one big step closer to my goal. As a coach I can only warmly recommend her.”

  • Henrike Schäfer — Interior Designer and Owner of Finest Detail based in Hamburg

    “In the coaching session I was accompanied by Tuelay to further develop first ideas for a new and complementary business concept and to turn them into a conclusive and clearly defined concept. Using the chosen coaching method, I was able to identify the most important features of the concept and define the next steps. In a relaxed and effective way of working, the coaching session gave me a lot of clarity and decisiveness. An important step in the development and market positioning of new concepts. A very effective coaching and consultation.”

  • Jeannine Platz — Painter and Calligrapher based in Hamburg, Germany

    “Tuelay manages to grasp in the shortest possible time the hidden themes and to create clarity. Even in the middle of the process, never imagined possibilities unfold and in the end you look forward to all the challenges because you know how to reach your goal. I can recommend Tuelay Kahraman to everyone!”